If you are a customer of Farmers, you have already received this notice. If you
are not a customer, this notice provides you with information about Farmers' privacy
practices. Please note that the sections below, "Your choice" and "Recipient of
this Notice," do not apply to farmers.com users who are not Farmers' customers.
If you become a customer, you will receive a copy of this notice and the opportunity
to advise us of your choice regarding Farmers' use of certain information.
In the course of our business relationship with you, we collect information about
you that is necessary to provide you with our products and services. We treat this
information as confidential and recognize the importance of protecting it. We value
your confidence in us.
This notice from the member companies of the Farmers Insurance Group of Companies®
listed below ("Farmers'") describes our privacy practices regarding information
about our customers and former customers that obtain financial products or services
from us for personal, family, or household purposes.
How We Protect Your Information
At Farmers, our customers are our most valued assets. Protecting your privacy is
important to us. We restrict access to personal information about you to those individuals,
such as our employees and agents, who provide you with our products and services.
We require those individuals to whom we permit access to your customer information
to protect it and keep it confidential. We maintain physical, electronic, and procedural
safeguards that comply with applicable regulatory standards to guard your nonpublic
We do not disclose any nonpublic personal information about you, as our customer
or former customer, except as described in this notice.
Information We Collect
We collect and maintain information about you to provide you with the coverage,
product or service you request and to service your account.
We collect certain information ("nonpublic personal information") about you and
the members of your household ("you") from the following sources:
Information We Disclose
- Information we receive from you on applications or other forms, such as your social
security number, assets, income, and property information;
- Information about your transactions with us, our affiliates or others, such as your
policy coverage, premiums, and payment history;
- Information we receive from a consumer reporting agency or insurance support organization,
such as motor vehicle records, credit report information and claims history; and
- If you obtain a life, long-term care or disability product, information we receive
from you, medical professionals who have provided care to you and insurance support
organizations, regarding your health.
We may disclose the nonpublic personal information we collect about you, as described
above, to companies that perform marketing services on our behalf or to other financial
institutions with which we have joint marketing agreements and to other third parties,
all as permitted by law.
Many employers, benefit plans or plan sponsors restrict the information that can
be shared about their employees or members by companies that provide them with products
or services. If you have a relationship with Farmers or one of its affiliates as
a result of products or services provided through an employer, benefit plan or plan
sponsor, we will abide by the privacy restrictions imposed by that organization.
We are permitted to disclose personal health information (1) to process your transaction
with us, for instance, to determine eligibility for coverage, to process claims
or to prevent fraud; (2) with your written authorization, and (3) otherwise as permitted
Sharing Information with Affiliates
The Farmers family encompasses various affiliates that offer a variety of financial
products and services in addition to insurance. Sharing information enables our
affiliates to offer you a more complete range of products and services.
We may disclose nonpublic personal information, as described above inInformation
We Collect, to our affiliates, which include:
- Financial service providers such as insurance companies and reciprocals, investment
companies, underwriters and brokers/dealers; and
- Non-financial service providers, such as management companies, attorneys-in-fact
and billing companies.
We are permitted by law to share with our affiliates our transaction and experience
information with you.
In addition, we may share with our affiliates consumer report information, such
as information from credit reports and certain application information that we have
received from you and from third parties, such as consumer reporting agencies and
insurance support organizations.
If you prefer that we not share consumer report information with our affiliates,
except as otherwise permitted by law, you may direct us not to do so by following
the procedure explained in the Opt Out Form you will be receiving. We will, however,
remain able to share with our affiliates information about our transactions and
experiences with you, as well as identification information, such as your name and
If you do not opt out now but later decide that you do not want us to share consumer
report information with our affiliates, except as otherwise permitted by law, you
may notify us at any time by completing the Opt Out Form. We will implement your
request within a reasonable time after we receive the completed form.
You may opt out only by completing the Opt Out Form. You may request additional
copies by sending us a request at the address shown on the form. An additional Opt
Out Form will be mailed to you shortly after receipt of your request.
If it is your decision not to opt out and to allow sharing of your information,
you do not need to complete the Opt Out Form or respond to us in any way.
We reserve the right to change our privacy practices in the future, which may include
sharing nonpublic personal information about you with nonaffiliated third parties.
Before we do that, we will provide you with a revised privacy notice and give you
the opportunity to opt out of that type of information sharing.
Our web site privacy notices, such as the one located at farmers.com, contain additional
information particular to web site use. Please pay careful attention to those notices
if you transmit personal information to Farmers over the Internet.
Recipients of this Notice
We are providing this notice to the named policyholder residing at the mailing address
to which we send your policy information. If there is more than one policyholder
on a policy, only the named policyholder on that policy will receive this notice,
though any policyholder may request a copy of this notice. You may receive more
than one copy of this notice if you have more than one policy with Farmers. You
also may receive notices from affiliates, other than those listed below. Please
read those notices carefully to determine your rights with respect to those affiliates'
Customer's Notice to Restrict Use of Information
If you are a Farmers customer, you have the right to opt out of certain sharing
with affiliates as explained in "Your Choice" above. If you want to opt out and
have not yet done so, please contact a Farmers agent to obtain a copy of the opt-out
More Information about the Federal Laws?
This notice is required by federal law. If you would like additional information
about these federal laws, please visit the Federal Trade Commission's web site:
Signed: Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange,
Mid-Century Insurance Company, Farmers Insurance Company, Inc. (A Kansas Corp.),
Farmers Insurance Company of Arizona, Farmers Insurance Company of Idaho, Farmers
Insurance Company of Oregon, Farmers Insurance Company of Washington, Farmers Insurance
of Columbus, Inc., Farmers New Century Insurance Company, Farmers Group, Inc., Farmers
Reinsurance Company, Farmers Services Insurance Agency, Farmers Services Corporation,
Farmers Texas County Mutual Insurance Company, Farmers Underwriters Association,
Farmers Value Added, Inc., Farmers Financial Solutions, LLC, FFS Holding, LLC, F.I.G.
Holding Company, FIG Leasing Co., Inc., FIG Travel, Inc., Fire Underwriters Association,
Illinois Farmers Insurance Company, Mid-Century Insurance Company of Texas, Prematic
Service Corporation (California), Prematic Service Corporation (Nevada), Texas Farmers
Insurance Company, Farmers New World Life Insurance Company, Farmers Annuity Separate
Account A, Farmers Variable Life Separate Account A and Truck Underwriters Association,
Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood
Spirit Property and Casualty Company.
The above is a list of the affiliates on whose behalf this privacy notice is being
provided. It is not a comprehensive list of all affiliates of the Farmers Insurance
Group of Companies.
Supplemental Information Regarding Financial Services Modernization Act (also known
as the Gramm-Leach-Bliley Act) and the Fair Credit Reporting Act.
June 29, 2001: Use of Information You Give Us\
Farmers may collect your name, address, phone number and e-mail address at this
site. We will use this information to provide you information you request, to refer
you to a Farmers agent, to refer you to a third party service provider or to comply
with a legal requirement. When you encounter a screen in this site that asks
for information you do not want us to have or use, you should not proceed further
with that screen.
We have agreements with third parties that allow you to go to their web site from
our web site If you go to these sites from our site, you may be asked to give non-public
personal information for access to their services or products. You may become a
part of that business' customer base and be subject to their policies regarding
the handling of customer data.
Please be aware that Farmers is not responsible for the privacy practices of those
sites, even though Farmers' name or logo may appear on those sites. We encourage
you to be aware of this when you leave our site and to read the Privacy Statements
may differ from ours. Our privacy statement applies solely to the Farmers site (farmers.com).
We handle your information securely. We restrict access to nonpublic personal information
about you only to those employees who need to know that information to provide products
or services to you or to provide necessary technical support. We require our employees
to adhere to high standards of ethics and integrity in performing their jobs and
conducting business. We also require the same standards of confidentiality from
the service vendors that assist us.
In addition to the information you provide us, we collect information about your
activities while you are at our site. While you are logged in our site, we log IP
addresses (a number assigned to your computer when you use the Internet), browser
and platform types, domain names, access times, referral data (the last site or
URL you visited before logging into our site and the first site or URL you visit
after leaving our site), and your activity while using or reviewing our site. We
obtain the information by using cookies.
A cookie is a message sent to your browser from a Web server that is stored on your
computer's hard drive. The message is sent back to the Web server whenever the browser
a code in the cookie file enables the site to label you as a particular user, it
does not identify you by name or address unless you have provided the site with
such information or set up preferences in your browser to do so automatically. You
may opt out of accepting cookies by changing the settings on your browser. However,
rejecting cookies may prevent you from using certain functions and you may have
to repeatedly enter information to take advantage of services or promotions. In
general, cookies allow us to identify you as a particular user and thus provide
user requests, inquiries and traffic patterns or to determine audience size and
If Adobe Flash™ is installed on your computer, a Flash Object file is
stored as a unique customer record on your computer. Unless, you deactivate Flash™
this is a backup method for recognizing you as a unique customer in the event that
we are unable to detect your Internet cookies.
We reserve the right, at any time, to change or modify our policies on the use of
information you provide us. We, therefore, recommend you review this policy statement
each time you may be asked to give us personal information after accessing this
We also recommend you read the section called Legal Terms. The Legal Terms section
describes the terms and conditions for use of our web site, discusses the content
in this site, and information about your responsibilities when using this site.